6 replies to this topic

[Cyrille]

Hi all,

on all my $Universe servers I have this error in the universe.log occuring every 5-10 seconds:

<< 2009-11-04 12:05:20 0002084/UniServCdj	  /u_cdj_trt_req	   /000000000 - Error reading request: Connection closed (19725932)
<< 2009-11-04 12:05:26 0002084/UniServCdj	  /u_cdj_trt_req	   /000000000 - Error reading request: Connection closed (16580204)

I don't have any issue except that my log files are full of it.
Do you know what can be the reason for this? Communication problem?

I'm with $U 5.3.3, Windows, Unix and AS400 $U 5.0.1

Many thanks,
Cyrille

[men]

Hello Cyrille,

I know that this message can appear when a Graphical Job Monitor and a CDJ server have closed a connection. This is in this case defintely more an information than an error, hence nothing is wrong with Dollar Universe.

These messages are to be removed in a future product update. Feel free to contact Dollar Access Technical Support for more information on this issue - by opening a ticket.

Michel

[ala]

hi cyrille,

the best way is to creat a call at support and send them an uxtrace, of minimum 2 differents boxes. migth be a configuration of the cdj problem

uxsetnv, universe.def "company name".def and in the uxstartup_gen files

[Cyrille]

Ok thanks for your replies!

I'll call the support to know if they can do something to avoid this information to be logged in the Universe.log.

Cheers.

[men]

Hello,

Tech Support has recommended to install patch FX24750 as it includes some fixes on CDJ connection.

We are waiting for the feedback from the customer once he has applied the patch.

Michel

[Cyrille]

Hi,

I installed the patch FX24750 on our servers one month ago and since there is no more CDJ error in the universe.log so you can change the topic status to "Solved".

Thanks
Cyrille

Edited by Cyrille, 17 February 2010 - 11:36 AM.

[men]

Hi Cyrille,

Thanks for your feedback.

Michel