6 replies to this topic

[Laurent Gaillard]

Hi all,

I encounter a strange message in universe.log of global control :
<< 2009-06-18 11:41:36 0003116/JobMonitorApp /connect_inet_com /135888915 - connection on host <my_node> port 11015 [SOCIETE_DQM_X] err 10061 , -Aucune connexion n'a pu être établie car l'ordinateur cible l'a expressément refusée.

DQM is not enabled on my nodes, but why is this trying to connect ?

Maybe, it's a problem on my global control config, but I don't know what to change.

If someone has an idea, this would be great.

Thanks.
Laurent

[men]

Hello Laurent,

I came across this message before. It was linked to some Task update. Is it also the case for you?

In this case, a fix is on its way which should be available in July.

If this is not the case, can you double-check if the DQM service is created on any of the boxes (Dollar Universe Application Server and Consoles) ? If created, is it started?

If you cannot find any DQM service on the servers, and the issue is not linked to Task updates, I would recommend you open a case at Dollar Access Tech Support and provide them with a uxtrace with options sc of both the DU Application Server and the console.

Michel

[Laurent Gaillard]

Hi Michel,

it seems that I have this problem when doing a launch, modifying a task and for "JobMonitorAPP":

<< 2009-06-18 17:20:07 0002812/JobMonitorApp   /connect_inet_com    /135888915 - connection on host <machine> port 11015 [SOCIETE_DQM_X] err 10061 , -Aucune connexion n'a pu être établie car l'ordinateur cible l'a expressément refusée.

<< 2009-06-18 17:23:50 0005500/LaunchApp       /connect_inet_com    /135888915 - connection on host <machine> port 11015 [SOCIETE_DQM_X] err 10061 , -Aucune connexion n'a pu être établie car l'ordinateur cible l'a expressément refusée.

<< 2009-06-19 14:19:23 0003776/TaskApp         /connect_inet_com    /135888915 - connection on host <machine> port 11015 [SOCIETE_DQM_X] err 10061 , -Aucune connexion n'a pu être établie car l'ordinateur cible l'a expressément refusée.     

And no DQM services are started.

I will wait for the patch. If you can keep me in touch about the release, this will be great.

Thanks.
Laurent

[men]

OK, looks like the best thing to do.

I'll keep you posted when the patch is released.

Michel

[men]

Hello,

patch FX24734 for V533 has been released yesterday - still in Controled Availability (so be careful and install the patch on test environments first) - and fixes the issue.

Michel

[Laurent Gaillard]

Hi Michel,

thanks for your answer.

To be sure. I have this issue on client side. My servers are not in 5.3.3 (AIX / Linux in 5.1.3 and Windows in 5.2.3).

Will this solve the issue to install this patch only on client side ?

Regards.

[men]

Hello Laurent,

apparently the patch should be installed on both sides...

One of the customers we sent the patch to has a similar configuration - with some 533 on the servers though. Apparently the issue still occurs but less frequently.

I guess it would be worth to give it a try.

Michel